Policy
Quote & Cancellation Policy
Clear expectations for estimates, scheduling, property access, and appointment changes.
Quotes
Quotes are based on the information provided by the customer, photos, property size, access, number and type of windows, requested services, and visible conditions at the time of quoting.
Final Pricing
Final pricing may change if property conditions differ from the information provided, if extra work is needed, if access is more difficult than expected, or if additional services are requested before or during the appointment.
Cancellations and Rescheduling
Customers should give as much notice as possible for cancellations or rescheduling requests. Coastline Clear understands that plans change and will make reasonable efforts to adjust appointments when notice is provided.
Weather and Safety
Coastline Clear may reschedule because of rain, high winds, unsafe conditions, equipment issues, emergencies, illness, or other circumstances that affect safety or service quality.
Service Preparation
Before service, customers should make sure access is available, gates are unlocked, pets are secured, vehicles are moved if necessary, and water access is ready if needed for the scheduled service.